Original topic:

Screen not turn on

(Topic created on: 05-06-2024 04:25 PM)
109 Views
pasyi
Active Level 1
Options
Galaxy Note
hi everybody, im so sad because my phone did not turn on while receiving notification. I already set form edge light when screen off but why it still not function ? hmmm
7 Comments
NateJjs
Active Level 1
Galaxy Note
Proceed with a soft reset on your device. Please turn off the device by pressing and holding the power button and volume down together for 7 seconds. By doing a soft reset, you’ll be effectively discontinuing running applications and services, potentially fixing the issue
pasyi
Active Level 1
Galaxy Note
will do thank you
0 Likes
NateJjs
Active Level 1
Galaxy Note
Update me if its working. If not i will look for another solution
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pasyi
Active Level 1
Galaxy Note
its still not working
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NateJjs
Active Level 1
Galaxy Note
proceed with 'Reset setting' at the device: Navigate to 'Settings' > Tap on 'General management' > Tap on 'Reset' > Tap on 'Reset settings'. For reset setting no worries reset setting will not lose the data but the setting applications will default. The reset will affect the ringtone, wallpaper, and the customs setting at the device
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Galaxy Note
check if the app where u receive the notification from is not silent/sleep mode
pasyi
Active Level 1
Galaxy Note
i already enable that allow all application to receive notification
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