I recently reset my phone, and I backup my pictures and videos on my sd card so I can restore it once Im done on the reset.
But when I'm finally gonna restore it using smartswitch as well, it says No Backup Data. The sd card is not corrupted, I can see the back up data on the sd card itself. But I cant seem to restore them.
Can anyone please help me? Those pictures and videos are memories for the past 10 years, I cant afford to lose any of them.
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Samsung Smart Switch Not Working - Common Problems & Solutions
#1. Compatibility
Firstly, you need to know that the Samsung Smart Switch cannot work smoothly on all Android phones and iPhones. This app requires Android 4.0 or later OS for wireless transfer. And if you were iPhone users, it only allows you to transfer limited types of files by its PC version. To use Smart Switch on PC/ Mac, you need to make sure that the device is running Android 4.3 or later/ iOS 4.2.1 or later.
#2. Stability
Many users find that it is usually crashed when transferring data. When the data you transfer is too large, or you put the source and the target devices in an improper distance, the files may be crashed and the app will transfer the data again. However, the transferred files may get corrupted on your target phone even after transferring again.
#3. Connection
If you fail to connect the target phone or computer, you need to check your network or USB cable. Please change to another network or USB cable, and put two devices closed to each other during the wireless transfer.
#4. Can Not Find Backed Up Data
It is also a common problem that you can not find your backed up data. In this case, you need to check settings or make a new backup again.
#5. Not Enough Space
Space of your phone is not enough? it is time to remove useless files andclear cache, history or cookies on your phone . What's more, you can use Smart Switch to backup data to computer or external memory, such as SD card and USB disks.
Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!
