Recently, on my Note 20 Ultra Android 13 One UI 5.1, streaming media stops after a short time and start when the display turns on.
I cannot add these apps to the "Never sleeping apps" they don't appear in the list.
I also cannot remove them from "Sleeping apps" or from "Deep sleeping apps" as they don't appear in any of these lists.
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Hello, not sure if your issue was resolved already or not.
however I've had this problem earlier and it was fixed when I updated google apps, try checking manually if there are any pending updates for google apps on your phone.
Please see below reply from samsung team for the same issue.
Dear Valued Customer,
Thank you for patience for our updates.
According to our engineers, from the log analysis we can find the above error present in com.google.android http://com.google.android/.gms com.google.android http://com.google.android/.gms is a third party app developed by Google. There is no role of Samsung in the development of this app. This issue is inside the source code of Google. Please contact the service provider for further assistance.
We assure you of our continuous efforts to provide you with the best services at all times.
Samsung Gulf Customer Support Team