Original topic:

Battery issues

(Topic created on: 04-11-2022 11:36 PM)
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BigH13
Active Level 2
Options
Galaxy S

image

1 month of use and 48mins burns 50% battery? 
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3 REPLIES 3
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @BigH13, that is very strange. Please send through an error report as soon as possible for this to be looked into by our research and development team.

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

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BigH13
Active Level 2
Galaxy S
I've sent 3 through before and yet hear nothing back?
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Troubadour
Expert Level 2
Galaxy S
Google "samsung phone high battery use" for multiple suggestionns. Also check that you don't have an app downloading an update without finishing. If that iis the case you will have to force stop the application and restart. If it is the latter and the app is needed I suggest searching Google for a solution.
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