BigH13
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04-11-2022 11:36 PM in
Galaxy S1 month of use and 48mins burns 50% battery?
3 REPLIES 3

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04-12-2022 02:41 PM in
Galaxy SHi @BigH13, that is very strange. Please send through an error report as soon as possible for this to be looked into by our research and development team.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
BigH13
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04-12-2022 03:05 PM in
Galaxy S
I've sent 3 through before and yet hear nothing back?
Troubadour
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04-13-2022 07:50 AM in
Galaxy S
Google "samsung phone high battery use" for multiple suggestionns. Also check that you don't have an app downloading an update without finishing. If that iis the case you will have to force stop the application and restart. If it is the latter and the app is needed I suggest searching Google for a solution.
