Original topic:

Bluetooth issues

(Topic created on: 01-04-2023 12:51 AM)
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Anonymous
Not applicable
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Galaxy S
Hello :) 

Having issues pairing and connecting any bluetooth device with my 22 ultra. The devices are discovered but not their names, only letters and numbers show up, but then they will not pair or connect. This is the case for any bluetooth device I am trying to pair.
Any help on how to troubleshoot is greatly appreciated :) 
Thanks 
4 REPLIES 4
sexylegs69r
Active Level 2
Galaxy S
Please contact me for further information
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Galaxy S
My Bluetooth is Whaleman99 and not workibg properly
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Galaxy S
Menes4mayhem423
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SamsungClaudette
Community Manager
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Galaxy S

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report for a wearable, follow these steps:

  1. Go to Galaxy Wearables app > click on the device desired on the side menu
  2. In the side menu, tap Contact us > Error reports (in the Get help section)
  3. Fill in details and the frequency of the issue that you have with the wearable.
  4. Click send.

Kind regards,
SamsungClaudette

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