Original topic:

Bluetooth

(Topic created on: 03-03-2022 07:28 PM)
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TomTank
Beginner Level 2
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Galaxy S
Since my last update on my S20 ultra my Bluetooth will not stay connected to anything. It connects audio and calls until it hears a noise from the connected source then disconnects immediately. 
Anyone got a solution
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3 REPLIES 3
Galaxy S
Hi @TomTank, you could try going into Settings/General Managent/Reset.
From here, select Reset network settings.

Please note this will erase all Bluetooth connections, as well as WiFi.

If this doesn't help, I would suggest sending an error report via the Samsung Members App.

To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
SamsungLaura
Moderator
Moderator
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Galaxy S

Adding on to @Dolgogi's comment, I would recommend clearing data from the Bluetooth app in your phone's settings.

To do this:

Settings > Apps > click on the symbol next to the Your apps heading > toggle on Show system apps and click Okay > Bluetooth > Storage > click to Clear cache and Clear data.

Galaxy S
Thanks for adding that, I forgot all about it.
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