Original topic:

Device health services issue

(Topic created on: 11-25-2023 03:27 PM)
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El3ctric
Active Level 6
Options
Galaxy S
All of a sudden I'm getting the following message:


image

I'm running S23 with OneUI 6. Never had this issue before. Also, it's strange that two instances are showing in the list. Does anyone know what's going on here?
10 Comments
AndrewJC
Active Level 6
Galaxy S
Hey, I'm getting the same on my S23. Tried deleting them but no success. I don't know why they've suddenly appeared.
gomikestevens
Active Level 1
Galaxy S
Yep, I'm getting this too, on my S23 Ultra, updated to OneUI 6 yesterday. Are these not official Samsung services or features? Strange that it'd recommend deleting them!
Troubadour
Expert Level 1
Galaxy S
Can you find them in apps (after making apps show system apps) and force stop the apps?
AndrewJC
Active Level 6
Galaxy S
Apparently they are no longer compatible with my device according to Google Play. They've now disappeared, hopefully for good. Reading a lot of negative comments about that Device Health app on Google Play.
El3ctric
Active Level 6
Galaxy S
Yes, it's there and I can force stop it. Can't be uninstalled though.
Troubadour
Expert Level 1
Galaxy S
Yes, that's why I said force stop. System apps can't be uninstalled.

If you know how to look at developer options (Google), you might be able to work out how to do it there but sometimes updates do a reinstall.
Galaxy S
Might be those apps are not currently optimised for oneui 6.

There would probably be an update to fix any bugs. At least the yi caught the issue and have now put them into sleep, which is nice
Frank55
Active Level 7
Galaxy S
I get the same issue but I ignore it.
AR9901
Active Level 7
Galaxy S
Device health services is an app that scans sensors. That might be preinstalled by Google. So I do not reccomend deleting it.