Original topic:

Edge Panels and Dark Mode Disabled

(Topic created on: 01-10-2023 09:13 AM)
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PhilBurns
Active Level 3
Options
Galaxy S
Samsung Galaxy S21 5G...
Android ver 13

Edge Panels and Dark Mode Control in Settings->Display are greyed out. 
Edge Panels are disabled - really need them back as I use them all the time.
Samsung Keyboard is locked in Dark Mode despite a Light Mode being selected. 
I have tried:
 - restarting (many times)
 - cleared cache of Edge Panel app
 - checking software updates (all up to date)
 - soft reset (many times)
 - restarted in recovery mode and cleared cache
 -->> no effect

Power Saving Mode is disabled

Factory Resrt is not an option.

Please help
Phil





















































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PhilBurns
Active Level 3
Galaxy S
Power Saving is offScreenshot_20230114_133516_Device care.jpg
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PhilBurns
Active Level 3
Galaxy S
Still having issues with this. Edge Panels not available to turn back on (control switch greyed out) and Dark Mode weirdness with Keyboard and other places eg lock screen, but can't change it - says not available (greyed out) while power saving is on, but it is not. I can toggle the power saving control on and off but it makes no difference
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SamsungClaudette
Community Manager
Options
Galaxy S

Hello @ PhilBurns

I am sorry to hear you are having an issue with your phone. Please follow the below directions to turn easy mode on or off:
You can access Easy Mode in Settings > Display > Easy Mode.
I hope this helped.

Kind Regards,

SmsungClaudette

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PhilBurns
Active Level 3
Galaxy S
Hi Cluadette. Thanks for your comment but my Samsung does not have an Easy Mode option in the Settings at all.... Android ver 13, One UI ver 5.0. I have looked on the Display settings and done a Search and there is no reference to Easy Mode
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SamsungClaudette
Community Manager
Options
Galaxy S

Hello @PhilBurns

 

I am sorry to hear that this hasn’t solved your issue. Please refer to this link below:

 

samsung.com/au/support/mobile-devices/using-easy-mode/

 

If this problem persists, please send me a message back.

 

Kind regards,

 

SamsungClaudette

 

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PhilBurns
Active Level 3
Galaxy S
Hi Claudette. As mentioned above, my Samsung does not have an Easy Mode setting (unless it has been hidden by some other process...) see screenshot
Also searching for it gives zero results Screenshot_20230128_153147_Settings.jpg
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sbarth
Beginner Level 2
Galaxy S

Hi, in case you're still struggling with this.

What helped for me is turning the power saving mode on and off again. Apparently, even though it showed as "power saving mode off", it wasn't fully disabled. Turning it on and off did the trick.

PR_7
Beginner Level 3
Galaxy S

Thanks. it worked . just love my Edge Panels. phone not the same without them

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Nosh91
Beginner Level 2
Galaxy S

Lucky you. Also experiencing same problem. I have tried switching power saving mode on and off but still struggling 🤷‍♀️I don't know what else to do 

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Members_9kMkzCN
Beginner Level 2
Galaxy S

Also having these very same issues. Can't turn off dark mode because phone says it can't do that while power saving mode is on even though it is not, and my edge panels are also greyed out. I am definitely not on easy mode. Hope someone can help. 

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