05-22-2025 10:14 AM in
Overnight my email app has suddenly stopped working, it keeps asking for a password, but will not accept it and keeps going around in a loop.
Settings are working fine on PC, and Outlook email app. Same thing happening on other Samsung phones in our household.
What's happened overnight?
05-23-2025 10:03 AM in
Hi Members_e6jzaBQ,
Sorry to hear that you're experiencing issues with logging into your email app.
Have you tried clearing the cache and data of the email app, and then add your account back to the app?
Please see this support article to troubleshoot the issue: https://www.samsung.com/us/support/troubleshooting/TSG01001296/
Let me know how you go with this.
