Original topic:

Galaxy S24 Push notifications

(Topic created on: 04-28-2024 09:12 PM)
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Maxyboy69
Active Level 1
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Galaxy S
Can someone please help with S24 push notifications. I've had this phone since February 2024 and there is one particular app (DMSS) which is a security camera app that I'm having issues with.

I've tried everything but totally resetting the phone. My issue is I get push notifications from the DMSS app once I log out or delete app and reinstall or clear data (which pretty much acts as deleting and reinstalling). This lasts for around 24 hours, next day it stops sending notifications until I do one of these processes again. So basically everyday I need to log out and log back in for the app to send push notifications.

I have been in contact with DMSS app developers and they have tried everything but the problem is the notification worked fine with my S22 and still working perfectly with all İOS devices at home.

Been in touch with Samsung, they have also asked me to follow some procedures to clear bugs in the phone which also did not work!

Off course my phone and the app is up to date with latest software so all thinkable troubleshooting has all been done, just off chance if someone can offer anything else that I haven't done.

DMSS app developers have also told me that other people who have the S24 are also experiencing this same issue.

Not sure if Samsung is aware of this issue but I still not convinced if it's a Samsung or DMSS problem.

İf anyone has this same issue, would love to hear about it and if anyone has a solution, would greatly appreciate it.

Thank you!
12 Comments
ileper
Beginner Level 2
Galaxy S

I think they fixed it with the latest update. Can anyone confirm this?

Thanks.

Maxyboy69
Active Level 1
Galaxy S
Yes fixed
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Maxyboy69
Active Level 1
Galaxy S
Yes!! Mine is fixed.. Thank God, Took 9months.
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