Original topic:

Green line after update

(Topic created on: 10-29-2024 04:01 PM)
154 Views
billyss
Beginner Level 3
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Galaxy S
Another issue on my Samsung Galaxy S 21, after recent update it started appearing to have green line! After few days its started 2nd line and then 3rd line!

I have went to Samsung authorised service center said it needs to be replaced despite I am telling them this issue seemed to be worldwide and I need to pay for it.

It's obviously is manufacturing defect.

Why Malaysia didn't get like India where they get free replacement?



4 Comments
Rwill94
Active Level 1
Galaxy S
Which security update? The latest one?
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billyss
Beginner Level 3
Galaxy S
The prior one to the latest one October update.

Never drop my phone and everything kept in good condition.
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MOD_02
Moderator
Moderator
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Galaxy S

Dear billyss,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

Warm Regards,
Samsung Community

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Galaxy S

Yes ...it's not a wear and tear issue... it's a manufacturing or part defect which is sad disappointing Samsung does not wish to recognise it.... they even ask me to pay sgd $$ for evaluation cos the online help says its already out of warranty period???