Green line - S22

[mzftni]

My S22 has a green line after the software update and it disappeared after few days but then it keep coming back and there's another few lines also appear.

I've been a Samsung user for more than 10 years and I have never faced this kind of issue before so to say I'm disappointed with Samsung is an understatement. What's with this quality drop, Samsung? I've been using the midrange models and this is my first time purchasing a flagship model and I didn't expect for it to have an issue. This also happened to many other users out there.

I've called the service center and they said S22 is not included in their promo except for S22 Ultra and why is that? Why do we need to bear the cost cause by Samsung?

Samsung, please step up your game.

[MOD_02]

Dear mzftni,

We understand you're facing issues on S22.

We encourage you to walk in to your nearby service center, our technicians will be more than happy to serve you.

Before you walk in, we encourage you to book appointment first before you attend to our service center.

https://www.samsung.com/my/support/mobile-devices/book-an-appointment/

Warm Regards,

Samsung Community

[mzftni]

But I will need to pay hundreds or even thousand to fix it, right? Because my S22 is not included in the said promotion. Please include S22 series too

[MOD_02]

Dear mzftni,

We will advise you visit our service center and let the technician to further evaluation it first. They will assist you further on this and advise the highlighted issue of your device. 

Warm Regards,
Samsung Community

[MefyTime]

Let's take it to X (twitter)!!
The reason Samsung India offered free replacement screen was because it gain a lot of tractions in X (Twitter)
Their management is the typical 'take action when stuff got viral'!
Just post and reply any green line issue samsung in Malaysia.
Tag them!
Raise your voice! Dont let them bully us!!

[lilylovetorock]

Yes, india has free replacement. Please offer free replacement in malaysia too