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06-15-2022 06:34 AM in
Galaxy S- Mark as New
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06-15-2022 10:59 AM in
Galaxy SI understand your frustration. This is completely is a hardware issue and yet Samsung can dodge it. You are not alone with this issue. Although the device is not under warranty, Samsung shouldn't ignore it.
As i heard, US Samsung is giving $50 (USD) discount on selected devices for screen repair. Hope Malaysia will have it too because to repair the full cost of the screen is totally not worth it. If you ask me, Samsung should give it free even if the warranty expired because that is their own faulty and not user responsibility.
Sorry for your phone issue.
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06-15-2022 12:32 PM in
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06-15-2022 12:58 PM (Last edited 06-15-2022 01:00 PM ) in
Galaxy SYou can go for a try at Samsung Service Center or before visit them, give them a call or ask from the Samsung Support team. Try get their advise. No harm to try.
But most of the case (as i know), Samsung will ask you to pay for the screen repair because the phone is not under warranty. By how much is the screen repair, sorry i do not know it.
Beside that, i am not sure will Samsung provide a software update or not because this problem happened since 2021 and back that time, Samsung do release a software update which solve the issue. But now the problem seems back again and there are a lot of people around the world with S20 are facing the same issue.
* Try not to repair it through other mobile shop (if possible) because i do have my own experience that most of those shop are not to be trusted (just my experience only)
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06-16-2022 11:49 AM in
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06-16-2022 03:00 PM in
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06-16-2022 03:41 PM in
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06-16-2022 03:14 PM in
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06-17-2022 11:07 AM in
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06-17-2022 10:08 PM in
Galaxy S