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12-31-2022 01:45 PM in
Galaxy SHi.
I am using an unlocked Samsung S21 5G, and I have run all the latest updates.
My phone carrier has recently enabled VoLTE on the mobile network.
Since this change, I have been having call issues, such as drops outs, and one way audio problems.
I am seeking to turn the VoLTE feature off, but the option shown in documents and posts I have read does not appear to be on my phone.
i.e. Goto Settings, then Connections, then Mobile Networks.
The VoLTE option was indicated to be in this menu, but I do not see this option here.
My phones status indicator shows VoLTE is active though.
Seeking advice on how to go about to disable VoLTE.
Thanks for any suggestions or comments that may help me with this.
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12-31-2022 03:29 PM in
Galaxy SIIf 5G and is with Telstra there are different APN settings. Google "Telstra 5G APN settings" for these. Note the new settings should be 100% accurate and note on paper your existing settings so you can revert.
If you want to get a better idea as to whether coverage is the problem, load an app called Aus Phone Towers, in Play Store, and you can compare many things, 5G, 4G, closet tower, provider, etc.
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12-31-2022 03:49 PM in
Galaxy S- Mark as New
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08-15-2023 11:07 AM in
Galaxy SThat is some of the worst advice I've heard yet in any forums I've searched on this issue (trying to disable VoLTE for Optus in my case)!!!!!
I had WiFi calling enabled from Optus by default without my knowledge and had nothing but issues. I'd walk more than 10m from the front door (walking to neighbours or getting in the car or even just watering the garden) and boom ... there goes the phone call.
Unfortunately NONE of our carriers correctly implemented this option and thus the moment you go beyond your WiFi's usable range you will loose your call.
If your internet service is xDSL still then FORGET IT!! Without a business class router with QoS pushing for VoIP services it'll never work properly.
If your children start downloading something heavy and you're on a slower connection then your call starts jittering.
Why would you help alleviate the towers and make the telco's job cheaper when you're paying top dollar for a service?
Oh BTW, my switching from 4G to 3G for calls (have bandpass installed to disable it since Optus were a bunch of 4 lettered words and removed the switch) actually doesn't cause any issues with my phone (Note10+ 5G) and the misso's (same model) is ex Helstra so doesn't have the bs lock anyway since only Optus are the 4 lettered pricks.
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08-15-2023 08:50 PM in
Galaxy S