Issue with the display of s25 ultra

[Deepen]

Hello everyone, i just want to share something i think we all users need to know before buying s25 ultra, as i just recieved my preorder s25ultra yesterday and when i go through the phone after transferring every data from my old device , i got to see some glitch with the display, i dont know why it is there? I even talk with the samsung support team but not a appropriate solution came out, so please be careful with it and make sure everything is fine, they will not give you appropriate solution nor give you the new one, so please make sure everything is perfect before buying

Thank you 

[Kazim]

It is working fine for me...

[Deepen]

Do you have the same glitch like i have on the video ??

[Kazim]

No

[Deepen]

Ok i have in the beginning but i havent check now after factory reset

[Manue12]

If it happens again, contacting Samsung support would be better.

[Deepen]

Upon observing the issue, I immediately addressed it. They responded with options for repair or troubleshooting; however, they did not guarantee a resolution.

[s_amsungsonny]

Hi Deepen,

Based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.

For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/

To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main

To find your nearest store: https://www.samsung.com/au/samsungstore/