Ever since the OS update the modes and routines does not work anymore for locations. I have a routine which turns on mobile data and turns off Wi-Fi when I leave home. It used to work when I am two streets away. Now I have driven three kilometres away and it has still not triggered. Last time I went to the city and was away for 20 minutes and it still had not triggered. The OS update has been pretty bad. Now it looks like all the modes and routines need mobile data to run even though the only trigger is location
1-5 already on. And even with the routines opened it didn't trigger. Checked maps and it shows location. It is a change with the OS update that it didn't seem to work with data off.
1. Use alternative triggers like: * Bluetooth disconnect (e.g., home speaker or car) * Time + Wi-Fi condition (e.g., if not connected to home Wi-Fi between 8–10 AM)
2. Report to Samsung: Samsung Members App > Support > Send feedback > Other
I am having the exact same issue and have completed all the same steps you have. I can get wifi triggers to work as my location replacement where I am able but that's just a second place back up for location that worked well until the update. Have you received any direction to get location corrected?
If all the troubleshooting steps above have not worked, you can send an Error Report through to us and our technical team can look into it for you and help resolve the issue.
