After the recent update, unread messages in Messenger no longer appear in bold letters, until you change your font in default only. Sooo I can't use all the fonts just bought from your store because of this. Please fix!
updating the messenger app doesn't fix this. Just reached out to your CS in chat and Von said to bring my unit st the service center. I wanted to scream
They do not obviously have any idea what I was reaching them about. ALL updated Samsung phones have tge same issue and Von wants me to go to repair center. Goodness how do they train CS
Sorry to hear that, about your experience with our chat support and we apologize for the inconvenience it caused you.
In the meantime, while we are waiting for the latest update to rectify this problem both from Apps developer and Android settings, you can submit an error report for now through Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Now we're talking. Just sent that error report. Von even said that going to the Service Center is the step to get your dev team to take a look at this issue. Man that is just messed up training right there
