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04-05-2022 07:54 PM in
Galaxy S- « Previous
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10-19-2022 04:53 PM in
Galaxy SHi @lwazi9, I suggest ensuring your car firmware is up to date. The steps to update your car firmware can generally be found on the manufacturer's website.
If the issue persists, I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Get help > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
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12-24-2022 02:40 PM in
Galaxy SHey there, just wanted to say I'm having the same problem w/ my S22. I drive a car that doesn't have bluetooth connectivity so I have to use an aux cord to listen to music. I feel like Samsung forgot not everyone is driving a fancy new car when they took away the headphone jack and then left us all hanging with this aux cord dongle issue. -- Since the answer was to report the issue to samsung and it's now well over half a year later-- I assume there's answer?
This is very annoying for us who spend too much time in our cars driving to and from work and want to safely make calls with Google voice. :( But the stupid dongle needs to be unplugged and use speaker phone on a very expensive "premium" Samsung device.
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04-13-2024 12:12 PM in
Galaxy SIs there a 3.5mm headphone jack to usb c cord that works with my voice micrphone on samsung s22 ultra? My previous Samsung phones with headphone jack worked fine in the car; the microphone for audio input and car stero speakers for output. Now the microphone does not work, I have to discconect from the car system, and I have to use the phone microphone and phone speaker. This is very annoying.
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10-09-2023 12:38 AM in
Galaxy SNow in 2023 I have the same problem
if anyone could find a sollution please share it with us
it seems samsung forget allabout us
I am using s22 ultra
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10-10-2023 02:26 PM in
Galaxy SHey @Mohabassam
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
To send an error report for a wearable, follow these steps:
- Go to Galaxy Wearables app > click on the device desired on the side menu
- In the side menu, tap Contact us > Error reports (in the Get help section)
- Fill in details and the frequency of the issue that you have with the wearable.
- Click send.
Kind Regards,
SamsungClaudette
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04-13-2024 12:13 PM in
Galaxy SIs there a 3.5mm headphone jack to usb c cord that works with my voice micrphone on samsung s22 ultra? My previous Samsung phones with headphone jack worked fine in the car; the microphone for audio input and car stero speakers for output. Now the microphone does not work, I have to discconect from the car system, and I have to use the phone microphone and phone speaker. This is very annoying.
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04-13-2024 12:12 PM in
Galaxy SIs there a 3.5mm headphone jack to usb c cord that works with my voice micrphone on samsung s22 ultra? My previous Samsung phones with headphone jack worked fine in the car; the microphone for audio input and car stero speakers for output. Now the microphone does not work, I have to discconect from the car system, and I have to use the phone microphone and phone speaker. This is very annoying.
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03-08-2024 12:13 PM in
Galaxy SHas there been a solution ? What a joke really I just got the new s24 plus same problem, iPhone worked but samsung no good !!
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03-09-2024 11:08 AM in
Galaxy SI am having the same issue! Sound OUTPUT works with the aux to usb c dangle (so I can hear other people, music etc) when playing through car speakers but sound INPUT does not. Doesn't pick up mic on the phone itself. Please issue a fix or workaround? Is there settings we can utilise so that when the adapter is in use we have the mic on the phone in use and the speakers via the aux?
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04-13-2024 12:07 PM in
Galaxy SIs there a 3.5mm headphone jack to usb c cord that works with my voice micrphone on samsung s22 ultra? Has anyone found a solution. Not having the microphone work for calls is annoying. I have to disconnect and use the speaker phone when in the car. Previous Samsungs with headphone jack work fine.

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