Original topic:

More than 1 month delay for S24u Pre-order Delivery

(Topic created on: 02-07-2024 03:14 PM)
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EverythingAndroid
Active Level 3
Options
Galaxy S
Just received a call from Samsung CS, informed that i could expect the delivery of my pre-order unit between 11~17 March. That's more than 1 month delay from PO date!!

What's the point of doing a pre-order when you don't even have ready stock to deliver to your customers? Come on, it's not your first rodeo.. is this how you handle your pre-orders with your loyal paying customers?
5 Comments
benSJS
Active Level 5
Galaxy S
Same here... I now regret preordering, should've just waited for the actual release 🥲. How disappointing 😔
Samsung_HhaVQfH
Beginner Level 3
Galaxy S

BS!!! I placed my order on the day of PO launch, now i have to wait all the way till march for it

MOD_2
Moderator
Moderator
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Galaxy S

Dear Samsung_HhaVQfh,

 

This is moderator from Samsung members community.
We're genuinely sorry to hear about the delayed delivery of your items and we understand that it has disrupted your plans.
We totally understand your excitement to receive our device as soon as possible.

 

Please DM me you order number, allow me to assist you further.

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MOD_2
Moderator
Moderator
Options
Galaxy S

Dear EverythingAndroid,

 

This is moderator from Samsung members community.
We're genuinely sorry to hear about the delayed delivery of your items and we understand that it has disrupted your plans.
We totally understand your excitement to receive our device as soon as possible.

 

Please DM me you order number, allow me to assist you further.

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MichelleYin
Active Level 4
Galaxy S
Yes. When all the physical stores already have stock. Yet not delivering to us nor allows us to self collect. 😕
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