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04-09-2022 03:01 PM in
Galaxy SSolved! Go to Solution.
1 Solution
Accepted Solutions

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04-18-2022 03:39 PM in
Galaxy SHi all, just reaching out with some more steps in regard to this issue.
Please update your One UI Home via one of the following methods and let me know how you go.
Settings > Home screen > About Home screen > Update.
OR
Galaxy Store > Menu (≡) > Updates > Update all.
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04-09-2022 03:12 PM in
Galaxy Shttps://r1.community.samsung.com/t5/galaxy-s/multi-task-options/td-p/16289515

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04-11-2022 01:31 PM in
Galaxy SHi @Kezza066, thanks for reaching out. We have seen a few users raised this query and advised them to send error reports for this to be investigated.
Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
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04-18-2022 08:16 AM in
Galaxy SSame here since v4.1 UI. Samsung ask for error report but the problem is faulty Samsung UI since many users have same problem after the recent update. Only solution is to roll back the update (not possible) or fix the faulty update with a patch.. Over to you Samsung!
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04-18-2022 09:58 AM in
Galaxy S
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04-18-2022 03:39 PM in
Galaxy SHi all, just reaching out with some more steps in regard to this issue.
Please update your One UI Home via one of the following methods and let me know how you go.
Settings > Home screen > About Home screen > Update.
OR
Galaxy Store > Menu (≡) > Updates > Update all.
