Resolved! Solved

Original topic:

Most recent app no longer most recent apps

(Topic created on: 04-09-2022 03:01 PM)
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Kezza066
Beginner Level 4
Options
Galaxy S
Updated my ui yesterday, now my most recent apps is not my most recent. Looks to some stupid preset that is no use to me. 
Bring back the working most recent 

1 Solution


Accepted Solutions
Solution
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi all, just reaching out with some more steps in regard to this issue. 

Please update your One UI Home via one of the following methods and let me know how you go.

Settings > Home screen > About Home screen > Update.
OR
Galaxy Store > Menu (≡) > Updates > Update all.

View solution in context

5 Comments
jumpinjoey13
Active Level 1
Galaxy S
0 Likes
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @Kezza066, thanks for reaching out. We have seen a few users raised this query and advised them to send error reports for this to be investigated.

Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

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Members_A7vX58h
Beginner Level 5
Galaxy S

Same here since v4.1 UI. Samsung ask for error report but the problem is faulty Samsung UI since many users have same problem after the recent update. Only solution is to roll back the update (not possible) or fix the faulty update with a patch.. Over to you Samsung!

Kezza066
Beginner Level 4
Galaxy S
Yes, surely the r & d coding department have phones with previous ui versions to compare to.
0 Likes
Solution
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi all, just reaching out with some more steps in regard to this issue. 

Please update your One UI Home via one of the following methods and let me know how you go.

Settings > Home screen > About Home screen > Update.
OR
Galaxy Store > Menu (≡) > Updates > Update all.