Original topic:

My Samsung s20 account

(Topic created on: 12-06-2024 05:37 PM)
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CATCHY111
Beginner Level 2
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Galaxy S

I signed coz I wanted to change my phone screen log in. I then noticed there was activity from Singapore on September 2024. I looked around and changed my samsung password. I tried the "Find my device" to see where my ip address was. I then noticed that my device (s20) was inactive, I thought strange but ok. Then it said to remove my devices. So I removed my device and now I'm just going around n around in circles trying to add it back in. It keeps asking for me to verify with my password, over n over again.

 

Help me please, I'm going nuts..

 

Cathy

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1 Comment
Troubadour
Expert Level 1
Galaxy S
Try logging in via a browser and change email account and password again and add back devices there. I had a similar problem and Samsung couldn't help because hacking account was sourced from overseas (what ????). I gave up Samsung Members for some months in the hope the hacker moved on, haven't had trouble since. Moderators should note this as my usual help was unavailable for several months.