Original topic:

Network not registered

(Topic created on: 01-02-2024 10:47 PM)
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carrudies
Active Level 1
Options
Galaxy S
I have a S22 ultra & all of a sudden it's not reading any sim card. It's saying no network registered. So I can't make or receive any calls nor can I access my voicemails. Can anyone help if they've had the same problem & how it fixed it? I tried chatting to Samsung today & the consultant logged into my phone & couldn't find anything wrong. I've had to send through an error report to samsung but apparently it can take upto 2 business days to answer my issue if any on error report.
19 Comments
Sammyaus
Active Level 7
Galaxy S
I also have the the same issue intermittently. This is a known-issue in s22 series by birth. This is a combination of hardware and software issue in this model and Samsung knows it very well. As per Samsung support it cannot be fixed.
carrudies
Active Level 1
Galaxy S
Oh amazing!! 😡 the phone consultant had no idea supposedly yesterday..the annoying thing is that they don't have a samsung shop here in Adelaide where I live, I think have to send it off. Ah well I've still got my samsung care plus plan so I'll be making sure they replace my phone! This is ***!!
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carrudies
Active Level 1
Galaxy S
And can I ask are you using a physical sim or an esim?
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Sammyaus
Active Level 7
Galaxy S
Both infact
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carrudies
Active Level 1
Galaxy S
Ah ok so you have the same issue regardless of physical or esim?
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Sammyaus
Active Level 7
Galaxy S
Yes correct. The only workaround is to restart as I found it myself.
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Troubadour
Expert Level 1
Galaxy S
It might be caused by the phone flipping between 5G and 4G when the 5G connection is struggling. You could test this by locking to 4G for a test period.
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carrudies
Active Level 1
Galaxy S
Ok update for all of those that commented, & tha. Thank you for the advice. I had to take my phone into samsung & had to get some hardware replaced..apparently it's a common thing with the s22 ultra. I will also note since having the hardware replaced by battery is average. I can't get through a day without having to charge it twice, particularly if I take any phone calls on it!
Nsinclair04
Beginner Level 3
Galaxy S

Thanks for updating. My phone has done the exact same thing yet samsung won't fix it as I have the slightest crack on the screen so apparently this makes it out of warranty! Furious.... they quoted 260 to fix my screen (which it doesn't need as you can't even see the crack most of the time.) Do you have any further information on the hardware issue they said it was? Paid over 1k for this phone it should not be doing this =(. 

 

 

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Eskeip
Beginner Level 2
Galaxy S

Hello, i have same problem. I try replace sim board and small flex, but nothing change. 

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