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Original topic:

One UI 7 wifi issue

(Topic created on: 05-06-2025 02:02 AM)
747 Views
Isaiah0723
Active Level 3
Options
Galaxy S
After installing one UI 7.0. I have had a lot of issues with slow wifi, whether that be loading browser pages, apps, in game loading connecting to servers etc, download updates for smart devices. It has all failed or not working at all. Unless I use my data. I have reset my network settings and my router etc all the obvious stuff. Definitely an issue only when I use my wifi which has never happened before. 
72 REPLIES 72
JustaDude
Beginner Level 4
Galaxy S

Would be great if YOU stop repeating the same ***! WiFi worked fine before this update, now it does not... It's a Samsung/Android thing NOT a router thing...

0 Likes
Isaiah0723
Active Level 3
Galaxy S
Weird you say that cuz it fixed after disabling igmp snooping. Which was due to some new software thing they have in place. It's a workaround. Relax
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teddy_pham
Beginner Level 3
Galaxy S

I awared samsung update issues after several times and denied it for few months.

Today I updated my device by unwanted touch and now the wifi's device is dropped in couple seconds after restarted

Isaiah0723
Active Level 3
Galaxy S
Oh no I'm sorry to hear man
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saucycircus
Beginner Level 2
Galaxy S

Same here. I have a Galaxy Zfold 5, and after this update, my WiFi is slow as molasses. I have fiber at home with 2GB speed, and before the update, my phone on wifi was blazing fast. Now with the update, it gets 10 mbps of download speed. *** Samsung?

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saucycircus
Beginner Level 2
Galaxy S

UPDATE: I changed my display refresh rate from 120hz to 60hz, and for some reason, it worked. Download speed is 700 mbps. Wifi no longer slow.

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Isaiah0723
Active Level 3
Galaxy S
That's so weird. You're stuck on 60hz now? Disable igmp snooping?
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dave25
Beginner Level 2
Galaxy S

I have tried everything. i tried to turn off all the intelligent wi.Fi settings. also I have tried to turn off settings and wi fi lab. still it didn't work. every time I connect the vpn ( i use nordvpn) if i'm connected to 5Ghz wifi 6 the speed of the wifi starts dropping randomly on my router to 6mbps. this causes high latency on my device. and it happens repeatedly, so I get high latency bursts between my phone and the router.

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deviltry
Active Level 2
Galaxy S

isp router settings if at home. but beware. it shouldnt have to be like this but it is. user beware.... if you can use data, do that. i feel as if this will get figured out soon enough.

you dont wanna open up the home network, 'least i dont. i downgraded from patch 7.0 and am happy.

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s_amsungsonny
Community Manager
Options
Galaxy S

Hi @Isaiah0723 ,

If you could please send an Error Report using the steps in the link below, one of our Samsung Members technicians can look into this issue for you and give you some guidance on the steps you can take to resolve the issue.

https://www.samsung.com/au/support/mobile-devices/raising-an-error-report-via-samsung-members/

Warm regards,
s_amsungsonny

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