Photo quality issues with Samsung Galaxy S22 Plus

[ShellyR1986]

I recently upgraded from and S21 Plus to and S22 Plus. I'm a nail technician, and the quality of the photos is incredibly important to show my work. 

I've been using the new phone for approx. two weeks and noticed all my photos seem blurry, less sharp and overall not that great while using the main camera. I use 1x zoom and the exact same settings as well as lighting as when using my previous phone which produced sharp photos.

S21 Plus

S22 Plus

[yeah2167]

Looking good

[silencon]

Samsung your phones are great UNFORTUNATELY iam yet to experance how good my a32 is I only once have experience full signal even people that work in stores find it very hard to get signal and that's were people look at YOUR PRODUCTS I KNOW THIS IS NOT YOUR FAULT HOW EVER WHAT IS THE POINT IN BUYING A PRODUCT THAT IS NOT THERE TO USE IN EMERGENCY ETC .HAVE CONTACTED MY PERVIDER OPTUS THEY JUST SAY TRY USING ANOTHER PROVIDER APARENTLY DUE TO THE TOWERS OVERLOADED IAM SO P,,,,off

[SamsungLaura]

Hi @ShelleyR1986, thanks for reaching out. 

I suggest sending an error report from your S22 for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Get help > Error reports > Camera > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

[Dolgogi]

@SamsungLaura psssst they changed the tab from "Get Help" to "Support"

😂 🤣

[ShellyR1986]

Thank you, I'll do just that. I have spoken to a few other Samsung owners and they all seem to mention that the photos seem less "crisp".