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Original topic:

Pink/green/white line on samsung display

(Topic created on: 06-04-2023 04:50 PM)
3917 Views
bluedolphin30
Beginner Level 2
Options
Galaxy S
I have been a loyal Samsung user for the past years. Unfortunately, this recent problem of vertical lines appearing on the screen after the phone update makes me feel like I shouldn't get a Samsung phone next time. I've seen and hear alot of cases of Samsung phones (including my brother using a Samsung phone has the exact same problem as well) having this issue recently. 

For my case, faint green line first appeared a while after I did an update for the phone. I ignored it since it was quite faint. Then another update came and 1 more line appeared a while again after updating the phone. Thinking it shouldn't be a coincidence this time round, i was wondering whether the update could be the cause of the issue. Sure enuff a 3rd update came and after updating, another 2 lines came up soon after. So now my phone screen has 4 lines running vertically across it. (1 white, 1 pink and 2 green (with 1 solid and 1 faint green line). 
Seriously disappointed in Samsung... Hope something can be done to address this issue? 

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14 Comments
JP19
Expert Level 4
Galaxy S
Hi, sadly once this happens, more lines will keep surfacing.. the only solution is a OLED replacement. May I know if yours is an S20 series?
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Aymanvhora
Beginner Level 2
Galaxy S

Yes mine is S20+ and I'm facing the same issue . I'd one faint green line after updating my phone , the update was dates April and I updated in May , i ignored that green line as it seemed so faint later on red faint line appeared and then it turned solid pink and today there's this green line besides of pink! Ugh! I'm soo disappointed.

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JP19
Expert Level 4
Galaxy S
Yes.. now it has even spread to S22 series. Last year was mainly S21 series. In 2022, was S20 series.
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aimenk
Beginner Level 2
Galaxy S

Hi, I bought S20 ultra in August,  and in mid October the green line got appread. But Today after 1 month it turned to white. 

Is there any way to fix it. ?  

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JP19
Expert Level 4
Galaxy S
Hi, was it a used phone?
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aimenk
Beginner Level 2
Galaxy S

Yes, unfortunately 

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JP19
Expert Level 4
Galaxy S
2 years ago, S20 series had the worst number of users getting green/pink line issues. U may try to visit the service centre to see if they are willing to offer a goodwill replacement of the LCD, and u will just need to pay for the labour fee which is about $54.50 including GST.
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bluedolphin30
Beginner Level 2
Galaxy S
Aww yup. I'm using S21plus
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JP19
Expert Level 4
Galaxy S
Oh I see.. Currently, Samsung is only replacing for S20+.. even so.. not everyone receives the same treatment.. some got theirs rejected.. and only a handful managed to get theirs repaired at no cost.
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