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Original topic:

Privacy setting won't allow me to open camera... help

(Topic created on: 11-18-2021 03:39 PM)
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barneythecat
Beginner Level 2
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Galaxy S
Privacy setting won't allow me to open camera... help 

1 Solution


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Solution
SamsungLaura
Moderator
Moderator
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Galaxy S

Hi @barneythecat, that's odd. Please try the following and let me know:

1. Swipe down to your Quick Panel Settings > ensure 'Sensors Off' is off (should be greyed out, not blue)

2. Check if a 3rd party app may be preventing it from opening: 

Settings > Biometrics and security > Other security settings > Device admin apps. From here you can see which apps may be blocking the use of the camera.

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Solution
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @barneythecat, that's odd. Please try the following and let me know:

1. Swipe down to your Quick Panel Settings > ensure 'Sensors Off' is off (should be greyed out, not blue)

2. Check if a 3rd party app may be preventing it from opening: 

Settings > Biometrics and security > Other security settings > Device admin apps. From here you can see which apps may be blocking the use of the camera.

barneythecat
Beginner Level 2
Galaxy S
Perfect. That worked. Thank you