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Original topic:

S20+ Green Screen/Flickering screen issue

(Topic created on: 01-10-2022 09:44 AM)
34415 Views
jaysonjay
Active Level 3
Options
Galaxy S
I've been seeing posts from fellow Samsung S20 (S20, S20+, S20 Ultra) users that they have been experiencing green screen/flickering issues. 

As part of the suggested work around, I have updated the software to the latest one, restart phone and wipe partition cache but nothing worked.

Please advise how can I fix this. The phone is already out of warranty and this the first time I have experienced this issue. I am worried that they may charge me for something like a known issue for s20 series. Hope you can help me with this one. 

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1 Solution


Accepted Solutions
Solution
butete
Expert Level 5
Galaxy S
call samsung's hotline

View solution in context

40 Comments
MrApex
Active Level 6
Galaxy S
Wow, thats what happened also when you install android system on a computer and the kernel is mismatch with the system, or maybe its just a glitch 🤔 i hope that won't happen to my phone if update is available
0 Likes
nekoMARRO
Active Level 5
Galaxy S

Same happened to me, just a few days ago, just booked for a meet with the service center for a Sunday appointment, hopefully they will fix mine without charging me, only 2 months passed warranty

butete
Expert Level 5
Galaxy S
trust the process.
0 Likes
nekoMARRO
Active Level 5
Galaxy S

will do, with a little trust and faith will do

Solution
butete
Expert Level 5
Galaxy S
call samsung's hotline
TeamGalaxyDD
Moderator
Moderator
Options
Galaxy S

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).

0 Likes
cons03
Active Level 3
Galaxy S

bakit po may bayad na 13k? di naman namin kasalanan na magkaganyan yung unit namin? flagship phone pa naman yan.

Jimbo02
Active Level 3
Galaxy S
Ung s20 ultra my problem din sa flickering nung huling update screen peo hindi ganyan. Nawala lang nung nag update ako kahapon sa one UI 4 android 12 smooth na ulit siya:)
0 Likes
jaysonjay
Active Level 3
Galaxy S
Too bad hindi umabot ang phone ko sa update. Hopefully di na umulit yung sayo Sir!