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Original topic:

S20 plus 5G Vertical pink line display issue

(Topic created on: 01-25-2023 06:51 PM)
Beginner Level 2
Galaxy S


  • Am using galaxy s20 plus from past 2 years but two weeks before i got vertical pink line and i think after update only i got this issue...really dono this is hardware display issue or software firmware update issue.. 



Active Level 10
Galaxy S
SAMSUNG is playing joke on us. PINK or GREEN lines, they don't explain to us here technical matter of their Amoled Screen failure, at least on S20 & S21 Series phones. I am male, so I have GREEN. 2 lines now increasing with age. hseved, are you female? I will dread the day will come when my Note20-Ultra will get PINK line. Oh sorry, I joking with our plight, because SAMSUNG has no sense of humor. Correction: Of course, they have. GREEN for those males who bought S20 series phone, and PINK, for females. Kung hindi nagtama, hay naku! Same as some people!

😄 keep smiling, though our heart is breaking.
Galaxy S

Hello hseved,

We are sorry about your experience with the recent updates on your Samsung Galaxy S20+ 5G having issues with pink vertical line and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step 4. Restart your device.

It that doesn't work, we highly recommend that you bring it immediately to the nearest Samsung Authorized Service Center in your area.  Rest assured that our Samsung Engineers/Technicians are competent to assess your device to suggest and offer solutions to restore it up to optimum performance. 


For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below. 

Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)


Galaxy S
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