S21 Ultra - Loss of GPS signal while using Google Maps

[ZachariasJ]

Hello 

For the past few days I've been facing an issue worth Google maps on my S21 ultra. While using maps the phone looses GPS signal and the map stops navigating. I've to restart the map for it to work again. 

Is anyone else having this problem? How do we resolve this ? 

[Samsung_Ruby]

Hi, we may need to isolate the issue first: is this GPS signal issue happening for Google maps only or for other app as well? and is this fault happening in certain location? - thanks, the Samsung Team

[ZachariasJ]

I'm not sure. I'll trying using Waze app for navigating today and give you details.

[inspired_chef1975]

Clear the cache on Google map then reinstall it and start again. It might help but try it

[ZachariasJ]

I used Waze app to navigate to work this morning. No issues at all. So the problem I believe is only with Gmaps. Will try clearing cache in Gmaps.