I purchased my S22 Ultra phone and checked out the free gift which is a power pack. The power pack included a wireless charger, a power brick, a usb c cable and a genuine leather case. I received the phone itself in the first round of delivery. Then the next week received the rest but the case was not included. What shall I do?!
Hi @HossRas, I do apologise for the delay, our team are experiencing a high volume of cases due to delivery delays.
I don't have any updates at the present as our team are still looking into the issue. I have sent through a follow up email to for more information regarding your S22 case.
I'm still waiting for the S22 ultra leather cover and Power adapter trio which stated 'ships from march 24th' however it's still sitting under 'preparing dispatch' for more than a week now.
