Original topic:

S22 Ultra Screen Issue

(Topic created on: 01-06-2025 03:46 PM)
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DesmondTiong
Active Level 1
Options
Galaxy S

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Dear Samsung, 

I believe your S22 Ultra issue occur all over the world. It also happened to my colleague as well. This is your supplier problem! Do something at least a recall for free screen replacement! FML
9 Comments
Mogay
Expert Level 5
Galaxy S

well at least you still have normal S23U, me with just a weak A series, enjoy your phone

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benSJS
Active Level 6
Galaxy S
Samsung is actively avoiding the responsibility for the green line issue, or else they would've made a statement already, with THIS many posts about it.
DesmondTiong
Active Level 1
Galaxy S
This is S21 Ultra.. judge yourself.. i am lazy 20250107_080446_1000209642_1736208288.jpg
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DesmondTiong
Active Level 1
Galaxy S
Guys.. you know what.. Samsung just give me a call saying S22 Ultra screen no stock at KL warehouse. Shall we conclude that Samsung S22 Ultra screen problem is happening widely in Malaysia and user send for screen replacement at own cost until out of stock?
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SVoon
Beginner Level 4
Galaxy S
Same here. Just happened to my S22 Ultra last week. Samsung quoted RM760 for a screen replacement. Temporary solution is to turn on power saving mode or change your motion smoothness setting to standard but the screen display will not be ideal.
DesmondTiong
Active Level 1
Galaxy S
Exactly.. turn on power saving will be ok..
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MOD_02
Moderator
Moderator
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Galaxy S

Dear DesmondTiong,

Greetings from Samsung Community!

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

Warm Regards,
Samsung Community

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Ryz96
Active Level 1
Galaxy S
Hi Desmond, did you solve your screen issue? My S22 Ultra also got same issue this morning. Using lower refresh rate does temporarily solve the issue, but issue came back when changing to adaptive refresh rateIMG-20250118-WA0007_1000292709_1737180316.jpg
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Agnoxis78
Beginner Level 2
Galaxy S

I have the same issue. Sent to Samsung service centre at Taman Molek and after 1 week of diagnosis, they told me they couldn't do anything as there were dents on the frame and signs of water ingress. Problem is, I had never submerged my phone in water and the dents were actually paint peels from my phone case. Very very disappointed with Samsung after this S22U bright bar issue, there are so many cases it should really warrant a recall! 

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