We are sorry to hear about your experience with your Samsung Galaxy S23+ having issues with Wi-Fi connectivity. I feel and understand why you are worried for a device that you've take care so much. If my device is facing similar experience, I will be bothered too.
Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings>Software update.
Step 2.Tap onDownload and install.
Step 3.Follow the on-screen instructions.
Reset network settings.
Step 1. Go to Settings and select General management.
Step 2. Select Reset.
Step 3. Select Reset network settings.
Step 4.Check the on-screen information and tap Reset settings.
Step 5. Tap Reset.
Note: Please note that resetting your networks will reset your Wi-Fi, Bluetooth, and other network settings.
You may check also your router settings.
Contact your carrier.
If you tried the methods listed above but you are still unable to use Wi-Fi with your device, you may be experiencing a cell coverage issue. Please contact your service provider for further assistance.
Also, you may submit an error report through the Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. Our Samsung engineers and technicians will guide you and offer solutions to restore it.
