Original topic:

S24+ keeps restarting after recent update

(Topic created on: 06-01-2025 02:11 PM)
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gregmeister98
Beginner Level 2
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Galaxy S
Hey all, so after the most recent update for the s24+ everything my phone reaches full charge the phone restarts. At first I thought it might be a charger or cord issue but they are fine, then I thought it could be the battery isn't properly charging to 100% so I tried to use all variations of the battery protection. Even if I have it set to stop charging at 80% the phone restarts.

I have seen around on the internet that it could be a software problem that instead of stopping to prevent damage to the battery, it instead restarts the phone.

Again, I don't know if it is common problem.
2 Comments
s_amsungjae
Community Manager
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Galaxy S

Hi gregmeister98, 

Sorry to hear that you're experiencing this with your phone. 

Please send an error report via the app so our technicians can take a look into this for you.

s_amsungjae

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Galaxy S
I'm having the exaxt same issue now after I updated my phone to One UI 7. Is there a solution to the problem?
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