Original topic:

Samsung Email Support & Autocorrect

(Topic created on: 09-28-2021 12:27 PM)
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Annie909
Beginner Level 2
Options
Galaxy S

Hi ---  I have been trying to contact Samsung.  I tried calling and they cut me off and said they were too busy when I got through so I thought I'd email them.  Every time I try to find the email address, it just sends me in loops of webpages and I cannot find a form to email or an email address to send to samsung support.

Does anyone know the email address for Samsung support?

I am actually trying to get help for my Samsung Galaxy S9 which I purchased new last November 2020.

The autocorrect on it is INSANE.  It is NOT intuitive AT ALL unlike the one I had on my S5.

It practically changes every few words I type to something I did not type. 

It changes words I use all the time or retypes names I type in and use frequently.

I constantly have to retype or correct what autocorrect changes to what I originally typed.  For example when I type the word "of", it ALWAYS changes "of" to "if".

 

Any help with either question would be much appreciated.

cheers - Annie

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2 Comments
kjla19
Active Level 3
Galaxy S
Are you using Samsung Keyboard? If so, you can press on the settings icon on the keyboard -> auto replace -> and turn it off if it's bothering you. You could also try going to reset to default settings -> erase personalized settings to reset the keyboard.
SamsungLaura
Moderator
Moderator
Options
Galaxy S

Hi @Annie909, just adding on the following steps: 

1. Settings > General management > Language and input > On-screen keyboard > keyboard you are using > Smart typing > Toggle off predictive text.

If you would prefer spell check to underline you messages, click on Auto spell check > Toggle on your preferred language. 

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