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02-23-2022 12:23 AM in
Galaxy SI did purchase the Samsung Galaxy S20 Plus last year on 1st November 2020. I did have care plus plan which got expired on last 8th November 2021.
Suddenly today WITHOUT any physical or liquid damage my display got one vertical green line right in the middle of my display. I did some research and find out that this is not just me lots of your customers are facing this same issue.
https://r1.community.samsung.com/t5/galaxy-s/vertical-green-line-samsung-s20/td-p/13329575
I did visit a nearby Samsung store they told me it's a Display issue and you need to visit the service center in order to get it fixed. Also, your phone is out of warranty you need to pay for the cost of the repair made.
In the first place, Why should the end customer pay for this fault which does occur because of your hardware issue?? Why should even someone purchase these Samsung phones if it has such a huge issue with its display which costs much much more???
Need immediate assistance on how to deal with this issue? As this issue is a genuine issue in your hardware build what does Samsung has provision for the same?
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05-19-2022 08:46 PM in
Galaxy SI have same issue
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05-23-2022 06:40 AM in
Galaxy SI am also facing the same issue and support is asking to visit the service center for HW replacement. pathetic service from Samsung.
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06-06-2022 04:36 AM in
Galaxy SI am also a 20 plus owner, facing the same problem. Everyone should boycott Samsung. The worst company in the world.
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06-06-2022 04:39 AM in
Galaxy SI am also a s20 plus owner, facing the same problem. Everyone should boycott Samsung. The worst company in the world.
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06-11-2022 01:34 AM in
Galaxy SI've been using the S20+ for 6 months now, I've taken care of it very carefully as it's my first flagship phone, not a single scratch nor did I ever drop it. A couple of weeks ago in the middle of my screen there was a faint purple line, it was not super obvious from far but close enough it was noticeable, I went to a couple of repair shops & they quote me RM950 ($220 USD) so I decided to not be bothered by that faint line. Today my phone was out of battery & once I charged it and turned it on, A MASSIVE GREEN LINE showed up on the middle of thescreen and apparently this is a common issue among S20+ users.
**bleep** SAMSUNG, please acknowledge my frustration as I bestowed my trust on samsung for my first flagship phone yet to be dissapointed by it.
From, Malaysia.
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06-13-2022 08:29 AM in
Galaxy SSame! Had this happen to me just today. Did Samsung say anything about this? Very disappointing :(
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06-16-2022 06:56 PM in
Galaxy S- Mark as New
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06-20-2022 06:30 PM in
Galaxy SHello, messaging from the Philippines - I just had this problem occur yesterday. A green line appears on the screen all of a sudden, no triggers of any physical or liquid damage. It just appeared all of a sudden, this is so strange!
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06-21-2022 06:37 PM in
Galaxy SI bought mine last Oct 2020. My phone has no damage nor scratch. Then I woke up this morning and open my phone, then it has this green lines. Sobrang nakaka badtrip. Hindi nabagsak or what tapos walang kahit anong damage pero biglang may linya sa screen.
Sa pagbabasa ko, hindi lang ako. Ang dami natin na ganito. Tapos lagpas na sa warranty. Paano naman to. Nakaka disappoint.
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06-28-2022 01:48 AM (Last edited 06-28-2022 01:49 AM ) in
Galaxy SThis happens to my S20+ just now!!! Bought sometimes in 2020.
I'm lighly browsing web and the phone not warm at all. At first I noticed a white line appeared, turned off the screen and back on and it then disappears. Then immediately left it charging for a while, around 10-20 minutes and come back to phone and noticed the very bright green line.
