I did purchase the Samsung Galaxy S20 Plus last year on 1st November 2020. I did have care plus plan which got expired on last 8th November 2021.
Suddenly today WITHOUT any physical or liquid damage my display got one vertical green line right in the middle of my display. I did some research and find out that this is not just me lots of your customers are facing this same issue.
https://r1.community.samsung.com/t5/galaxy-s/vertical-green-line-samsung-s20/td-p/13329575
I did visit a nearby Samsung store they told me it's a Display issue and you need to visit the service center in order to get it fixed. Also, your phone is out of warranty you need to pay for the cost of the repair made.
In the first place, Why should the end customer pay for this fault which does occur because of your hardware issue?? Why should even someone purchase these Samsung phones if it has such a huge issue with its display which costs much much more???
Need immediate assistance on how to deal with this issue? As this issue is a genuine issue in your hardware build what does Samsung has provision for the same?
