Screen Flash

[Unreal_Pesh]

Is anyone else having the screen flash issue since the last S21 Ultra update?

All of a sudden, my screen flashes, almost as if the phone is taking a screen shot...

It interrupts messaging, and pauses video. Very frustrating. First real issues I've had with the phones too

[N8IVEKIWI]

Yup an I hav a s10 Samsung needs to fix these bugs asap

[SamsungLaura]

Hi @Unreal_Pesh and @N9IVEKIWI, that's very strange. The next time this happens, please send through an error report for our team to investigate further.

Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further. 

To send an error report:

Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.

[Ward88]

Yes I've been having the same issue. Is it when you wake up your phone when it's locked?

[SamsungLaura]

Hi @Ward88, I suggest sending through an error report as mentioned above for this to be investigated by our research & development team.