Screen issues after the updates and Samsung ask me to pay for the replacement

[cool88]

Hey Guys, 

We all know the screen issues after the updates is well known issues but Samsung just denied it. Why Samsung don't want to offer the one time free replacement like India ? 

I am quite frustrated when I'd been told to pay for the screen replacement of $400+ due to your phone out of warranty. At first this is not not my issue but is by your software update. 

This issues now already in CNA because many people went to lodge complaint .

https://www.channelnewsasia.com/singapore/green-line-phone-vertical-screen-what-do-samsung-4754076

Please do something before it is going viral.

[Mogay]

tbh, let it goes viral, so Samsung will give free screen replacement for all regions

also hopefully no more green line issue for S24 series later in 2026 or so, usually green line issue occur in 2 years or more of usage

[may-s]

Everyone is facing the same, and it may be a case it deliberately comes after 2 years.... even you take an extra one year warranty so your phone would be out of warranty. This is global, and I'm not sure if samsung is still offering free replacement.... today will check #RIPSamsung....

[cool88]

Hi , no more offer free replacement, they stopped it already.

[may-s]

Yes, they are asking case by case..I do not mean what is it....they should have offered everyone impacted

[cool88]

If your phone still have warranty so no issues, for those out of warranty need ownself pay

[nopreviewphotography]

My z fold 2 is 4 years old bro. Only 1 is warranty the rest is beyond warranty

[viviizzz]

lol the naka admin so biased uh. he ban me for writing similar stuff yet people flaming the forum threads free rein. funny dude. if he think he doing his job, then he aint doing his job right. oh yea forgot im not his obnoxious boss that preach lying

[siamthai]

No more buying samsung 😂

[SamsungNantakkumar]

Hello, cool88. I am Nantakkumar, from Samsung.

We're truly sorry for the experience you're currently facing. However, we're unable to assist you through this platform and suggest you contact our Support team at 1800-7267864. Our experts will be able to advise accordingly.

Thank you.