Hi @johnno321, sorry to hear you're having issues with your screen. Could you clarify what is reloading?
e.g Is this an app screen or web page, is the phone restarting? Are you using a type of case or protector that is covering parts of the screen that may be causing ghost touches?
If none of the above apply, I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated. Error reports are sent to our team to identify any deviations in your device performance, once analysed, our team will get back to you with a response to advise further.
To send an error report:
Samsung Members > Get help > Error reports > select issue category > describe issue and frequency > Tick ‘send system log data’ > Send in top right.
