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11-22-2023 12:06 PM in
Galaxy S- Mark as New
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11-27-2023 06:55 PM in
Galaxy SHey @JulianSounds
Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind Regards,
SamsungClaudette
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11-27-2023 07:03 PM in
Galaxy SI think I just needed to reset after downloading the latest update, or my wifi wasn't at top speed.
The issues are currently gone.
