Original topic:

Screen Resolution Problems

(Topic created on: 11-22-2023 12:06 PM)
371 Views
JulianSounds
Active Level 5
Options
Galaxy S
Why is my screen pixelated in FHD+ and QHD+ modes?
1. Web pages look terrible. Google images look like they were taken on a potato. 
2. Youtube thumbnails look like screwed up pieces of paper. 
3. Pictures in my phone Gallery are no longer sharp.

I'm currently using;
FHD+ (to save battery).
Vivid colour.
Adaptive Motion Smoothness. 
Phone: S23 ULTRA 

Any help will be much appreciated. 

2 Comments
SamsungClaudette
Community Manager
Options
Galaxy S

Hey @JulianSounds

Thanks for reaching out. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analysed, our team will get back to you with a response to advise further steps.

To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.

 

Kind Regards,

SamsungClaudette

JulianSounds
Active Level 5
Galaxy S
Thank you for replying.

I think I just needed to reset after downloading the latest update, or my wifi wasn't at top speed.

The issues are currently gone.
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