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Original topic:

Unable to watch videos from s24+ on PC

(Topic created on: 02-18-2024 06:01 PM)
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Members_pQQWJTE
Beginner Level 2
Options
Galaxy S

Help please!

I've just started using the s24+ and am having great difficulty viewing new videos on a PC without purchasing HEVC Video Extensions on each PC. The issue is that I videoed my son's homework presentation, but we cannot email it to the teacher unless the teacher or the school buys the extension. I feel like I've gone back into the dark ages! 

I have Googled, YouTubed, downloaded VLC, explored Samsung DeX and am desperate for my new videos to be transferrable and not locked to Media Player! Its extortionate to buy a new phone then be made to purchase an app to be able to use the phone in its entirety, and freely!

Please help!

Resolved!
10 Comments
Members_uPCQiAi
Beginner Level 2
Galaxy S

I've just bought a Galaxy S24 and found I couldn't view videos on my laptop.

I went on the camera settings (settings icon in top left corner when you open camera) 

Scroll down to 'Advanced video options

Under 'Video Format' select H.S64 (most compatible)Video compatibilty 1.jpgVideo compatibilty 2.jpg

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