Vertical Green Line after Firmware Update

[SSF00]

Updated the software on my S21+ today (Nov 19, 2023) and the vertical green line appeared. Can Samsung do something to resolve this with another update.

[bersjx]

Seeing all the flagships having green line issue really tell me not to buy
https://www.straitstimes.com/tech/hundreds-of-users-report-mysterious-vertical-lines-on-smartphone-s...

[JP19]

Hi, try visiting the service centre and show them the above news article.

[Ribaxhad]

This is not a software issue, sadly it's a hardware which means the only resolution is getting your screen replaced. Consensus I heard was this is very likely caused by heat damage as the phone may get considerably hot during the update, consistent with my experience previously.

[bersjx]

How can they use such excuse? Update = heat = green line?

[JP19]

In the past, my Note 10+ had updated multiple times and overheated many times during update, but no green/pink line.

[bersjx]

Yes tats y its utter rubbish to give such excuse

[JP19]

Yup.. I strongly believe it's software related that damages the screen.

[JP19]

Yeah, unlikely it's hardware issue.

[Dewvy]

i also just got the green line after updated for a while

Would Samsung give free screen replacement program like S20?