Original topic:

Vertical green line issue S21 Ultra

(Topic created on: 04-21-2024 03:39 PM)
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Galaxy S
Does anyone having this issue after recent software update? Currently Samsung India provide one time free screen replacement. Hopefully Samsung Malaysia follow this recovery step as I believe many S21 series users in Malaysia also impacted to this screen problem.
21 Comments
_kwongj
Active Level 1
Galaxy S

Mine is S21. It started pink line after software update last May 2024. Now this month of June its now turning to green vertical line. I hope #SamsungPhilippines will take actions on this since there's many users in my country that are affected as checking on social media. As Samsung India acknowledge this issue and provides free screen replacements to those users that are affected even out of warranty. Most users affected are from S20 up flagship phones. As this really affects user experience as I am avid samsung user since then.

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GONAL
Beginner Level 2
Galaxy S

Phone developed a green line on the S20+ overnight, and the Samsung service center is asking for 18k INR to fix it. Samsung Service India is denying that the S20+ has a green line issue. When I mentioned that it's a known issue all over the internet, they dismissed it, saying Google is just a platform, etc. It's pathetic to be harassed like this for no fault of ours. It seems like a cheap tactic to earn revenue from service. Samsung India is penny wise and pound foolish. I will never consider buying a Samsung phone again.

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