cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Vertical Green Line S21 ULTRA 5G

(Topic created on: 09-22-2023 01:19 AM)
627 Views
Duchess
Active Level 1
Options
Galaxy S
I was only watching a video on my phone then suddenly a green line at the middle was starting to show up. I turned off the screen, it disappeared for a while then the green line came back. I tried to restart my phone and there it is again. Thought of updating my software since I read that it may be a software issue. After the update, the vertical green line in the middle was so bright that it never tried to disappear. 

By the way, my phone is only 2 years since I bought it. Never even thought of changing my phone unless otherwise needed to be replaced 😭
16 Comments
Genosss
Active Level 5
Galaxy S
Widespread Issue. Any Samsung Authorised Service Center here in ph will find its issue as a hardware fault. Unlike India, which offers free replacement.

Saw 1 post on Samsung fb group that if you buy worth 10k Samsung products, they will replace your green/pink/white screen free of charge.Screenshot_20230921_171444_One UI Home.jpg
0 Likes
butete
Expert Level 5
Galaxy S
actually @samsungph did respond for s20 series and it ended dec31,2022
0 Likes
seojunssi
Active Level 6
Galaxy S
They should respond again and fix everything
0 Likes
butete
Expert Level 5
Galaxy S
we can do our part by reporting to samsung
0 Likes
seojunssi
Active Level 6
Galaxy S
I've already filed a complaint on their global complaint center and mentioned also the software update
boruteru
Active Level 6
Galaxy S
Parang marketing strategy na din ata yan eh to force users to upgrade. Disgusting.
0 Likes
butete
Expert Level 5
Galaxy S
biggest percentage user fault eg ranting on fb no damage it came out of nowhere low and behold was water damage
0 Likes
boruteru
Active Level 6
Galaxy S
Tsk tsk.. this is sad 😔 software, hardware or fault man ng user, bottomline is the durability ng flagship line. Especially these days, who would invest in a service and product quality like this..🤷‍♂️
0 Likes
Duchess
Active Level 1
Galaxy S
Here's mine and happened about a few minutes before that time indicated. received_622545039775479_1000010343_1695331780.jpg