Volume button

[sonsi]

Good afternoon! 

Is anyone here nagtry na magpaayos ng volume button sa samsung store? Hindi na kasi malutong yung button up ng sakin, kaya minsan hindi ko alam na napipindot pala ang volume up. Ask ko narin kung how much ang magagastos? And need ko pa po ba mag back up ng mga files? 

THANKS!

[SamsungRightCare]

Hello sonsi,

We appreciate you contacting us to find a solution to your Samsung Galaxy device's stuck volume button. 

You can rest assured that our skilled Samsung Engineer/Technician will diagnose your device and provide solutions. You can schedule an appointment through the Samsung Members app's Support menu in the lower right corner or go to a nearby Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/ 

With so many files on your phone or tablet, it is important to back up your data.  It is recommended to keep regular backups of your Samsung device in case your phone or tablet is ever lost, stolen, or replaced.

Creating a backup of your smartphone data keeps you safe, just in case the worst happens. Making backups and restoring your data from a backup is made easy with a Samsung account, Google account, or with the Smart Switch app. You can even set your smartphone to create backups automatically allows you to easily transfer contacts, photos, messages, and other types of files.

https://www.samsung.com/ph/support/mobile-devices/back-up-samsung-device/

A) Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. Please check the following steps on how to update your mobile device's software.  

Step 1.Go to Settings > Software update.

Step 2.Tap on Download and install.

Step 3. Follow the on-screen instructions.

Select one of the options below to learn how to back up your device via Smart Switch, external USB/SD Cards, via Samsung Account or Google Account.

B) Smart Switch makes it easy to transfer contacts, photos, messages, and more from your old phone to your new Samsung Galaxy device.

The process of transferring your data with Smart Switch will change depending on the method you wish to use and the device you are moving your data from. 

https://www.samsung.com/ph/support/mobile-devices/how-to-transfer-and-backup-data-using-smart-switch... 

Make sure the Smart Switch app is installed on both phones. When you're ready, place the two phones close to each other. The below step is a wireless transfer of data from your previous phone to your new phone.

Step 1. Open Settings and select Accounts and backup.
Step 2. Select Bring data from old device.
Step 3. Tap Receive data on your new phone and tap Send data on your old phone.
Step 4. Check the OS of your old phone and choose the appropriate source.
Step 5. Select Wireless.
Step 6. Open Smart Switch on your old device to connect, and then tap Allow to allow the connection on your old phone.
Step 7. Select data to transfer, and then tap Transfer at the bottom right.
Step 8. Once the transfer is complete, tap Go to the Home screen.

C) Back up using Samsung Cloud

How to manually back up data

Step 1.Go to Settings >  Accounts and backup.

Step 2. Tap Samsung Cloud > Back up data.

Step 3.Tick items you want to back up and tap Back up.

Step 4. Tap Done.

D) Back up using Google.

Step 1. Open Settings, and then tap Accounts and backup.

Step 2.Tap Back up data under Google Drive. If prompted, sign in using your Google account credentials

Step 3.Tap Back up now.

E) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

F) Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response if we have satisfied your inquiry.

[butete]

please go to nearest authorized samsung service center near you

https://www.samsung.com/ph/support/service-center/

[Khaled75]

Bring it to a Samsung Service Center to have it checked.