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Original topic:

Dust nib under the built in screen protector

(Topic created on: 08-21-2023 06:41 PM)
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Zowee
Active Level 1
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Galaxy Z
Has anybody encountered this? I got my fold5 last Aug. 19. Sadly there is a dust nib under the screen protector in the inner screen :( 
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3 REPLIES 3
TeamGalaxyBianx
Moderator
Moderator
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Galaxy Z

Hey there, Zowee! Could you please reply with a photo so we can see clearly and help you better? 😊 Thank you and looking forward to it!

TeamGalaxyDD
Moderator
Moderator
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Galaxy Z

Hey Zowee, 

That small dust could've sneaked in there from a gap from your stock screen protector - which tends to happen with use. 

You could remove the stock screen protector entirely to get rid of the dust particle, or you could head over to a Samsung Service Center and have your screen protector replaced. As far as I know, it should be free for the first time. (or more if you have Samsung Care+.)

Let me know if this helps you out. 

Zeeven
Active Level 3
Galaxy Z
7 days replacement policy should apply
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