Original topic:

Fold 4 critical errors after update (help)

(Topic created on: 06-28-2024 10:06 AM)
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RWH
Active Level 1
Options
Galaxy Z
After the latest update my phone was stuck in the boot menu, had to factory reset twice and the sound cuts in and out. In safe mode the ui kept force shutting down. Anyone know a fix for this? I've submitted a ticket and it's pretty bad you can't just roll back the update so anything to help! 

I got a critical error in system message once when I woke this morning.

18 Comments
StarDust88
Active Level 7
Galaxy Z
I'm guessing your phone was switched off during the update and it couldn't complete the update. Your best option is to take it to your nearest Samsung store and let them take a look at it.
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RWH
Active Level 1
Galaxy Z
It didn't seem too and was connected to WiFi at the time, it's currently *working* but states the error and the sound works on and off spiraticly haha

Thanks for responding Tim, I've submitted a ticket as well, it's 100% a software issue
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StarDust88
Active Level 7
Galaxy Z
Ok, let us know how you go.
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RWH
Active Level 1
Galaxy Z
Will do mate :)

Sadly the samsung store is a trek and a half away from me. It's kinda insane that you can't simply roll back an update.
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StarDust88
Active Level 7
Galaxy Z
They don't allow you to do it due to security reasons, I guess.
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Troubadour
Expert Level 1
Galaxy Z
Check the other support options in this forum. Bottom right "support". Google the problem to find others like you, even if it only gets you to symphasise with others!
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roosters
Active Level 1
Galaxy Z
On ph found 4 critical errors what cannm i do
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roosters
Active Level 1
Galaxy Z
4 crickle erros found
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RWH
Active Level 1
Galaxy Z
Here is the error I get1719548595019.jpg
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