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10-10-2023 04:10 AM in
Galaxy Z- Mark as New
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10-13-2023 05:08 PM in
Galaxy ZHey @Liam05
Based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.
For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/
To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main
To find your nearest store: https://www.samsung.com/au/samsungstore/
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01-10-2024 08:23 PM in
Galaxy Z- Mark as New
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01-12-2024 02:25 PM in
Galaxy ZThis looks like it just started happening to me today. When I close it Wifi will turn on and connect ok, but when I open the phone wifi will stop working after a minute and I can't do anything to get it to work until I fold the phone again
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12-20-2024 03:14 PM in
Galaxy Zi also have this issue - interestingly it appears to have started after a updating the software on the phone.
Wifi works perfectly when closed, but when unfolded, doesnt work.
i spoke to Samsung support, and theyve asked me to Request Support through the Samsung Members app, and submit my "error report"
now waiting on an answer
