HELP!!!

[vyyyy]

Screen was cracked (?) suddenly when I flip it closed and opened it again. It has no problem prior to it. 

Is this covered by Samsung Warranty?

[_nok_]

it should be specially if there's no other damage that might caused it.

[vyyyy]

Oh i really hope so! Thanks so much

[Troubadour]

When you are at the main Community page look bottom right amd click on "Support". The next screen shows a number of ways to contact support.

[vyyyy]

Thanks so much! I alr book in to see a samsung specialist

[samy123]

Screen damege

[AR9901]

You might have opened and closed it too much.

[SamsungClaudette]

Hey @vyyyy

Based on what you've described, I recommend for you to head into your nearest authorised service centre with your proof of purchase so that we can take a closer look into this. Please be aware that due to our Privacy Policy, your device may be factory reset before being assessed. I highly recommend backing up your device via Smart Switch, OneDrive and/or Google to ensure none of your data is lost.

For more information on how to back up your device: https://www.samsung.com/au/support/mobile-devices/back-up-samsung-device/

To book an appointment prior to heading in-store or to drop off your device via Australia Post: https://www.samsung.com/au/support/your-service/main

To find your nearest store: https://www.samsung.com/au/samsungstore/

Kind Regards,
SamsungClaudette

[vyyyy]

UPDATE (for anyone who faced the same problem as me):

Samsung repaired it for free - as long as there is no cosmetic damaged on the hinges or dent on the screen.