Original topic:

One UI7 issue

(Topic created on: 06-12-2025 08:51 AM)
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Samsung_fan77
Beginner Level 3
Options
Galaxy Z
So I've updated my fold6 with oneUI7, and recently I've been noticing very randomly whole opening, mostly closing apps or exiting to home screen, the whole UI just restarts and takes me back to lock screen. 
Has anyone experienced this issue? 
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2 Comments
alejcho
Active Level 7
Galaxy Z
Yes - very common post-upgrade, you can try out the below however (either / or / combination):

1. Clear Cache Partition
* Power off device
* Hold Power + Volume Up until recovery mode loads
* Use volume keys to select “Wipe cache partition”, confirm with Power button
* Reboot

2. Clear One UI Home Cache
* Open Settings
* Tap Apps
* Tap the 3-dot menu > Show system apps
* Select One UI Home
* Tap Storage
* Tap Clear cache

3. Disable Good Lock / Themes
* Uninstall or disable Good Lock modules (especially Home Up, Task Changer)
* Switch to Samsung’s default theme and icon pack

4. Boot into Safe Mode
* Hold Power button > Long-press “Power off” > Tap Safe mode
* Test if the issue still occurs
* If not, a third-party app may be causing it

5. If still unresolved, Submit an Error Report
* Open Samsung Members app
* Tap Get help > Error reports
* Note - best to submit soon after the issue occurs
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Melodea
Active Level 4
Galaxy Z
Aghast, please help!
My phone updated to UI 7.0 without asking g me and I tried to use my favourite Galaxy theme that I've had forever, but it has now gone ahead and updated all of the icons to childish lotuses.
How do I revert my theme to something simple and retain the Wallpaper?
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